Support Officer Vacancy
Join us as a Support Officer and become part of a passionate, dedicated and future-focused team.
About the Job
Salary: To £19,000, plus performance-related bonus
Working Hours: Options for 35 hours full time or 21 hours part time
Working Arrangements: Based in Holmfield, Halifax. There is the option to have a mix of office and homeworking.
The type of candidate we are looking for
The perfect candidate needs to be passionate about providing excellent customer service, confident in using Microsoft Office applications, well-organised and happy to learn new processes and systems. By joining Aspire Development you have a great opportunity to be part of a supportive team and a growing business.
“I really enjoy my role. It is varied and interests me.” – Aspire employee
What you will be doing
Aspire Development is a training company, and we run courses for managers in their workplace or over Zoom/Teams. We also provide online learning resources so that managers can learn independently. Your job would be to support the trainers who run these courses by:
- Enrolling learners onto our courses
- Uploading learning resources onto our online platform
- Gathering feedback from learners about the quality of our training
- Liaising with our trainers and learners about course queries
- Monitoring the progress of learners and sharing information with the trainers and managers
Most of your work will be completed online using Microsoft Office applications such as Word, Excel and Outlook and our online learning platform. We would give you training and support to get to know our systems.
You will work as part of our fantastic Support Team, with colleagues who are supportive and work together to make sure our trainers and learners receive an excellent service. The Support Team is based in our office at Holmfield Mills, Halifax, and work flexibly from the office and from home to suit business need and personal circumstances.
“I know there is support when I need it.”- Aspire employee
How you will qualify for the role
You will be confident in Microsoft Office applications and ideally have experience in office administration. You must be organised and diligent in the way you work, being comfortable to work independently and to deadlines. You will be excited by all things digital, happy to try things out in order to develop systems and processes further. You’ll need to have the capability to ‘put yourself in the customer’s shoes’, and be able to communicate politely and professionally, mainly via email. Above all, you’ll be a team player who enjoys variety and is keen to learn.
You will have a Maths and English Qualification at Level 2 (Functional Skills or GCSE C/4).
“I am constantly learning through new experiences.”- Aspire employee
What you will get in return
You’ll be part of a growing business with an ambitious future. You’ll become part of a passionate, outgoing and rewarding team, with the opportunity to expand your career with the opportunity to develop your skills. You will receive a competitive salary with a performance related bonus based on the overall success of the business. When you work from the office there is free onsite parking.
Who we are
Aspire Development is a Management and Leadership Development company. We provide Apprenticeships, ILM qualifications, and many other management courses which we design specifically for managers in companies across the public, private and third sectors. We are a friendly bunch of 15 people, some of whom are based in Halifax, and others who are based from their homes across the country.
“I love this business!”- Aspire employeeClick here to register your interest and ask for more information
We can increase the capability and confidence of your managers – Sign up for FREE development now!I'm Interested
I wanted to feedback the flexibility of yourself and colleagues at Aspire to enable us to deliver the leadership programmes through a MS Teams approach and to thank you for your adaptability in the actual content of the programme. I would like to acknowledge the positive way in which you have been able to run the sessions and enable the learners to continue to participate and develop.
Director of HR & OD, Spectrum Community Health CIC
We’re really impressed with Aspire, they have supported NELA with developing a coaching culture across the North East. Aspire were appointed for their experience and expertise in coaching and mentoring to deliver ILM Level 5 Coaching and Mentoring, Coaching Fundamentals, Coaching for Performance and Coach Supervision.
Director, NHS North East Leadership Academy
We feel we work in partnership with Aspire in all areas of work. They are flexible, responsive, supportive and can be relied on to do a great job for Solent as an organisation and for the individual delegates.
Associate Director, People and OD, Solent NHS Trust
We have worked with Aspire on numerous occasions, and the apprenticeship programmes deliver significant returns on investment.
Head of Training and Development, Wincanton