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Meet Leah, our Quality Manager

Leah is our recently appointed Quality Manager and has been with Aspire for 5 years, in which she has managed our ILM provision. Just as the pandemic was taking hold in March, Leah stepped up to lead the Assessment Team, presenting a double challenge for the coming months.

Leah said “We were unable to go into workplaces and learners could no longer come to us. It was important to keep them moving through to End Point Assessment to ensure that we didn’t have a large backlog post lockdown. Also to ensure Apprentices were able to complete the course and obtain their certificates.”

Leah went on to talk about the benefits of Aspire’s digital platform. She said, “The creation of our Digital Learning Hub enabled us to respond quicky to the changes, minimising negative impact to our Apprentices.  We worked hard with learners through difficult situations and overcame many barriers that we could never have foreseen at the beginning of the year.

Upon review at the end of last month, just about all of our learners that were due to take End Point Assessment this year have done so. We are extremely proud of a pass rate of 99%, of which over 80% achieved either a Merit or Distinction."

Leah said “It’s fantastic to see that all the extra effort from the learners and the Aspire team came to fruition and the Apprentices now have their certificates on the wall, just in time for Christmas!”

A promotion to Quality Manager was offered to Leah in September, as Aspire re-structured to adapt to the change that has emerged in how Learning and Development is delivered. She added “I’m delighted to be able to implement new ideas and practices from the rather steep learning curve that we have all been on over the last few months and look forward to evolving our Digital Learning Hub even further.”

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