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Aspire's Top Tips for Digital Delivery

Who would have thought that as a Learning and Development Consultant, and Practitioner I would be saying “digital learning is the future”.  Yep, it has finally happened, something we can thank 2020 for.

As we embrace our new world here are some top tips to consider when delivering digitally.

1. Acceptance

Yes, don’t fall into the trap of thinking your face to face materials and activities will smoothly transfer. They won’t. 

2. Go back to basics

Ask yourself, why am I doing this? What is the goal? What do people ​need to know?

Face to face workshops typically have a lot of ‘fluffy’ content, stuff that is nice to know but people do not need to know in order to achieve the objective.

3. Go for it

Redesign, redesign, redesign!

Consider how you are going to keep people’s attention. Make sure you provide meaningful interactions, or you are going to lose your audience. Keep it light to encourage participation. This will also help them feel they are involved in the process rather than a spectator.

Avoid large blocks of text, lengthy lectures and instead:

  • Short bursts. Typically, 120 minutes per session.
  • One topic per slide (Yep, slides decks are going to grow and, that is OK).
  • Replace text with images where possible (images speak more than a thousand words and people connect emotionally).
  • Include stories that translate into real life benefits.
  • Include realistic scenarios with learning opportunities (doing and not telling).
  • Use polls, questions, whiteboards, videos, activities that allow them to interact with you and each other - Go through your entire training and every element and consider what online software features and functionality is available to you to ensure you select the right tool.
  • If you are new to online delivery or using a tool ask a colleague to run through it with you. Test it out.

4. Set expectations

Digital delivery offers more flexible training however, when attendees feel they are not being watched they may tend to become distracted, checking emails, instant messages, or social media.

Be clear when you send out the training schedule to mention:

  • What you expect from them before and during the online training event
  • The level of participation you expect from them
  • For them to join from a distraction-free environment

5. Collaboration

You want everyone in your session to feel comfortable and have the opportunity to participate.

If you have a lot of participants break them down into smaller group of up to 5. You can do this using a form of break out rooms (software dependant). By doing this you are encouraging everyone to complete the activity and give everyone the chance to offer input and they can learn from the experience of others.

6. Understand your audience

Speak enthusiastically, clearly, and concisely. Don’t rush your content as you will lose them. Match your tone, narrative and pace to their experience level and background.  Remember, you want them to feel part of the process.

7. Finally…

Be brave, be bold, and experiment with your content. Don’t forget to get feedback from attendees to help you develop and improve.

By implementing these top tips you will build a solid foundation and increase your confidence in designing and delivering digitally.

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