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GP Practice Manager Programme

The brief

Aspire won a tender to design and deliver a four-day bespoke accredited Leadership Development Programme for GP Practice Manager across the North East.

Health Education North East consulted, and gained information from key representatives of the GP Practice Manager community and they requested specific development requirements. The community also recognised the different range of experience and scope within roles which exists in the region. The programme we designed enhanced understanding, knowledge, skill and enabled delegates to share good practice.

“The skills and experience of practice manager’s makers a big difference to the overall leadership of a practice- providing appropriate training and development for practice manager is therefore integral to ensuring a practice is well-led.”

What we did

Day 1 – ‘The Directional Journey of GP Practice Management’

This workshop looks at what is changing in primary healthcare, why it’s changing, and how GP Practices can respond to those changes to get the best outcome for patients and the practice.

Day 2 – Managing relationships and Influencing Stakeholders

This workshop looks at people leadership, how to get the best out of others, including working with and influencing stakeholders.

Day 3 – Managing and developing the Practice

This workshop looks at the operational running and delivery of the GP Practice; key polices, practices and frameworks to manage primary care provision in a modern NHS.

Day 4 – Managing and Leading Change in Your Practice

This workshop looks at the subject of change management and focuses on how the Practice Manager leads change in their environment.

Results

“An amazing four days – I have learnt so much about myself as well as others! Thank you”

“Valuable information which I feel I can use in the workplace/ my role.”

“Excellent course, learnt so much and appreciate all the information given t be able to put into practice.”

“Fantastic all round. Fantastic skills and knowledge gained. Just wish it was on-going.”

Excellent team from Aspire. Would be interested in anything further.”

Excellent 4 days – feel motivated and energised to push forward with changes.”

Really enjoyed the course and feel I dealt with work issues in a different way that I would have before the course.”

“thank you for excellent resources throughout including Practice Development toolkit.”

It’s been a fab 4 days! Thank you. Lots to take back to practice, given tools to help do my job better.”

“Thoroughly enjoyed the 4 days- Aspire are a very good choice. Lots of tools to now put into practice.”